Delete your account

Delete it yourself, in the app

1. Log in to Mwanga Strides.
2. Open Settings and scroll to Delete account.
3. Read what will happen, confirm it is you, type DELETE, and confirm.

Deletion starts immediately and is permanent.

Cannot log in? Verify with your email

Enter the email address you registered with. If an account exists, we send a sign-in link to that address. Only the person who controls the inbox can use it, which proves the account is yours. The link takes you straight to the Delete account screen.

If you cannot receive the email, contact us from the address you registered with at mwangastrides@gmail.com or on WhatsApp (+254 107 244 967). We will ask you to verify ownership before deleting anything, and we aim to complete verified requests within 30 days.

What is deleted

• Your profile, name, location and profile photo.
• Your journal entries, mood check-ins, accountability check-ins, and streak, restart and milestone records.
• Your goals, challenges, partnerships, partner codes, blocks, WhatsApp number, and trial and subscription records.
• Your replies, likes, poll votes, event sign-ups, notifications and phone-notification devices.
• Your sign-in account, so you can no longer log in.

What is anonymised or kept

• Stories published under your name: kept, but shown as “Former member” with no photo.
• Donation records: the amount and M-Pesa code are kept for our financial records. Your name and the message you pasted are erased.
• Reports you filed: kept for the moderation record, without your identity.
• Hosting and email providers: may keep technical logs or backups for a limited period under their own policies. Deletion on our side does not control those.

Timeline

Deleting inside the app takes effect immediately. We do not keep a recoverable copy in the app. See our Privacy Policy for how long we keep information while your account is active.